An Intelligent Non-Voice Suite
for your Business

We make servicing customers easy and effective!

A great way to empower your team

One Box Solution provides an omni-channel platform, uniting all digital communication on a single window.

Email Management

  • Sentiment based routing
  • Fully Integrated Web Chat with Email Management Solution
  • Managing chain conversation through same executive

Social Chat

  • Ease of connect
  • Strong Brand presence and recall
  • Create a unique bonding between Brands and Customers

Reporting & Analytics

  • Graphical view of dashboard with drill down analysis
  • Sentiment analysis
  • Comprehensive analytics & real time reporting

Key Features

  • One Box Solution provides an omni-channel platform, uniting all digital communication on a single window
  • First in industry ‘SocialApp Chat’ integrated with Facebook Messenger and Telegram to offer speedy customer service and provide a robust sales platform
  • First in class Sentiment Based Routing Email Management Solution
  • Fully integrated Web Chat with Email Management Solution providing a unique Channel Flipping option from email to an online chat conversation on the fly
  • Customized Cradle to Grave Analytics